Your privacy matters to us. This policy explains exactly what data pkr988 collects, why we collect it, how it is used, who it is shared with and what rights you have over your own information as a Pakistan user.
This Privacy Policy applies to all users of the pkr988 platform, accessible at pkr988.pro. It covers our sports betting product, online casino, promotions, account management and all supporting features. By registering an account or using any part of the platform, you confirm that you have read this policy and understand how your personal data is handled.
We have written this policy in plain, straightforward language rather than legal boilerplate because we want Pakistan users to actually understand what happens with their information — not just scroll past it. If something is unclear, contact our support team.
We only collect the personal data that is genuinely needed to operate your account, process your PKR transactions and keep the platform secure. We do not collect information for the sake of it.
Your personal data is never sold, rented or traded to third parties for commercial purposes. It is used only to provide and improve the pkr988 service to you directly.
All financial transactions — whether via JazzCash, Easypaisa, Raast or bank transfer — are processed through encrypted, secure channels. We do not store full card numbers or wallet PINs on our servers.
You have the right to access, correct, download or request deletion of your personal data at any time. You can exercise these rights by contacting our support team directly from your account.
We use cookies to keep your session running and improve platform performance. We are upfront about which cookies are required and which are optional, and you can manage your preferences at any time.
We keep your data only for as long as needed — typically for the duration of your account plus a defined post-closure period. After that, data is securely deleted unless a legal obligation requires otherwise.
pkr988 operates the online sports betting and casino platform available at pkr988.pro. This platform is built specifically for Pakistan users and all account transactions are conducted in PKR.
If you have any questions or requests relating to your personal data or this Privacy Policy, you can reach our support team through the contact details provided in your account dashboard. Our support team handles data-related requests Monday through Sunday. We aim to respond to all data enquiries within five working days.
When contacting us about a data matter, please use the email address registered to your pkr988 account so we can verify your identity before making any changes or disclosures.
The data we collect falls into the following categories. We only collect what is necessary for the purpose described.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | At registration and verification |
| Contact Data | Email address, mobile number | At registration |
| Account Data | Username, password (hashed), account preferences | At registration and ongoing use |
| Financial Data | Payment method type, transaction history, PKR amounts | On deposit and withdrawal |
| Betting & Gaming Data | Bets placed, games played, win/loss records | During platform use |
| Technical Data | IP address, device type, browser, session timestamps | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact support |
Every piece of data we collect serves a specific purpose. Below are the main reasons we process your personal information:
We do not use your data for automated decision-making that produces significant legal effects without human review. If you have concerns about how a specific decision was made regarding your account, you can request a manual review through our support team.
Handling financial data carefully is especially important to us because deposits and withdrawals involve real PKR. Here is exactly how we handle your payment information:
Withdrawal requests are processed only to a payment method previously used to deposit into the same account. This policy exists to protect users from unauthorised withdrawals and to maintain the integrity of our financial records.
We keep your personal data for as long as is necessary for the purposes described in this policy. The general retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years post-closure | Legal and financial compliance |
| Transaction and financial records | Duration of account + 7 years post-closure | Financial record-keeping requirements |
| Betting and gaming history | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming review |
| Support communications | 3 years from last interaction | Quality assurance and dispute resolution |
| Technical and session logs | 90 days rolling | Security monitoring and fraud detection |
| Marketing preferences | Until opt-out or account closure | Consent management |
When the retention period for a data category expires, the data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised aggregate data may be retained for longer to assist with platform analytics and improvement.
pkr988 does not sell, rent or trade your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose:
pkr988 uses cookies and similar technologies to keep the platform running smoothly and to understand how it is being used. A cookie is a small text file stored on your device by your browser. We use the following types:
| Cookie Type | Purpose | Status |
|---|---|---|
| Strictly Necessary | Keep you logged in, maintain session security, process transactions | |
| Functional | Remember your language, odds format and display preferences | |
| Analytics | Understand which pages and features are most used (anonymised) | |
| Performance | Monitor page load times and technical errors to improve the platform |
Strictly necessary and functional cookies cannot be disabled as they are essential to core platform operation. Optional cookies can be declined or withdrawn at any time through your browser settings or by contacting our support team. Note that disabling optional cookies does not affect your ability to bet, deposit, withdraw or use any core feature of pkr988.
We do not use cookies for cross-site advertising tracking or to build behavioural profiles for sale to third parties.
As a pkr988 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team from your registered email address:
We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline. We may ask you to verify your identity before fulfilling a request to protect against unauthorised access to another person's data.
pkr988 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the pkr988 platform.
If we discover or are notified that an account belongs to a person under 18, we will immediately suspend the account, void any bets or casino play conducted under that account, and securely delete the associated personal data. Any deposits made will be returned to the original payment method used, following identity verification of the account holder.
Parents and guardians who suspect that a minor has registered on pkr988 should contact our support team immediately. We take these reports seriously and will act quickly. We also encourage the use of parental control software on shared devices to prevent underage access to online betting platforms.
For more information on managing your own betting habits, setting time and deposit limits, or using our self-exclusion tool, visit our Responsible Gaming page.
pkr988 may update this Privacy Policy from time to time to reflect changes in the platform, changes in data practices or other developments. When we make changes, the effective date at the top of this page will be updated.
For material changes — those that significantly affect how we process your data or that reduce your rights — we will notify you by email to the address registered on your account at least 14 days before the change takes effect. For minor clarifications and non-material updates, the updated policy will simply be published at this page.
Your continued use of pkr988 after the effective date of any update constitutes your acceptance of the revised policy. If you disagree with any change, you have the right to close your account and request deletion of your data before the change takes effect.